What to Expect During a Professional AC Installation

Investing in a new air conditioner is a big decision, and not just financially. It’s about comfort, efficiency, and peace of mind. Whether you're upgrading an old cooling system or installing air conditioning for the first time, understanding what to expect can make the process smoother and less stressful.


Town Oil has been helping homeowners in Central Connecticut stay cool since 1963. Our family-owned, third-generation business has installed thousands of air conditioning units, and we've learned that transparency and education are just as important as technical skill. So if you're preparing for a new AC installation, here’s what you can expect—step by step.


Step 1: In-Home Consultation and System Recommendation


Air conditioning installation begins with a no-pressure, in-home consultation. This is more than just a quick visit—we take the time to evaluate your home's layout, insulation, existing ductwork, and cooling needs.


Our licensed HVAC technician will:


  • Inspect your current central air conditioning unit (if you have one)
  • Measure your home’s square footage and assess airflow patterns
  • Ask questions about comfort issues, hot spots, or past system problems
  • Review energy efficiency goals and budget


We then walk you through the available options in plain language. At Town Oil, we offer trusted cooling system brands like American Standard, Heil, Mitsubishi, and Fujitsu—known for their reliability, energy efficiency, and quiet performance. We'll explain the pros and cons of central air vs. ductless mini splits, and always provide new HVAC system recommendations that fit your needs—not a sales quota.


Step 2: Clear Proposal With No Surprises


Following your consultation, we’ll provide you with a detailed air conditioning installation  proposal outlining:


  • Recommended HVAC systems with brand and model info
  • Total installation cost (no hidden fees)
  • Estimated installation timeline
  • Warranty details
  • Any rebates or incentives available


We believe in honest, upfront pricing—no scare tactics and upsells. You’ll have all the information needed to make a confident decision. And if you need time to think it over, that’s perfectly fine—there’s never any pressure from us. If you prefer to spread out the cost, we’re happy to discuss flexible financing options that make comfort more affordable without adding stress.


Step 3: Pre-Installation Planning


Once you give us the green light, we handle the rest. Our office will schedule a convenient HVAC installation date and help you prepare for the big day.

We may:


  • Confirm any required permits (which we’ll take care of)
  • Coordinate utility access if needed
  • Offer tips on clearing space around indoor and outdoor units


If you’re replacing an old system, we’ll also confirm disposal logistics. At Town Oil, we responsibly remove and recycle old AC units according to EPA standards.


Step 4: Professional Installation Day


When your air conditioning installation day arrives, you can expect our team to show up on time, ready to work, and respectful of your home.


Here’s how a typical AC installation goes:


1. Site Preparation


We start by laying down drop cloths and protective coverings to keep your floors clean. Our team wears boot covers and treats your home as if it were their own.


2. Old HVAC Unit Removal


If you're replacing an existing air conditioning system, we carefully disconnect and remove the old unit, refrigerant, and related components.


3. Installation of New AC Unit


This includes:


  • Mounting the outdoor condenser unit
  • Installing the indoor air handler and evaporator coil
  • Connecting refrigerant lines and condensate drain lines
  • Connecting wiring with your electrical system
  • Sealing ductwork connections to the indoor unit
  • Connecting the thermostat


4. Air Conditioner Testing and Calibration


Once installed, we thoroughly test the system to ensure:


  • Proper airflow and temperature output
  • Correct refrigerant charge
  • Thermostat communication
  • Safe and efficient operation


We never leave until we’re sure your new air conditioner is running exactly as it should be.


Step 5: Final Walkthrough and Customer Education


One of the most important—and most overlooked—steps in any AC installation is the final walkthrough. We take the time to:


  • Show you how to use your thermostat
  • Explain filter replacement and basic maintenance
  • Answer all your questions


We’ll also provide documentation for your air conditioning system, warranty information, and a copy of your installation report. And if your new unit is eligible for any rebates or energy incentives, we’ll walk you through the application process.


After AC Installation: Ongoing Support and Maintenance


Our job doesn’t end once we pack up the tools. With Town Oil, you get long-term support and peace of mind with comprehensive HVAC services. We offer routine maintenance services to keep your new AC system running at peak efficiency year after year.


Regular maintenance includes:


  • Cleaning coils and condensate drains
  • Checking refrigerant levels
  • Inspecting electrical components
  • Changing filters


It’s the best way to extend your heating and cooling system’s life and avoid unexpected breakdowns, especially during peak summer heat.


And if you ever have a problem with your new air conditioner? You won’t wait days for service. Our reliable HVAC repair team is just a call away.


Why Choose Town Oil for AC Installation?

Choosing the right HVAC company for your AC installation makes all the difference—not just in how smoothly the process goes, but in how well your system performs for years to come. 


At Town Oil, we offer more than just technical expertise; we offer a customer-first approach rooted in trust, transparency, and long-term relationships. Since 1963, our family-owned business has served Central Connecticut communities with reliable HVAC services backed by honest recommendations—not sales pitches.


We believe every customer deserves clear communication, fair pricing, and respectful service. That’s why our consultations are always low-pressure and educational. We explain your options in plain language so you can make informed decisions without feeling overwhelmed. Our pricing is straightforward, with no surprise charges—just honest estimates and dependable service.


When it comes to equipment, we only install air conditioner brands we trust. Our technicians are fully licensed, experienced, and committed to treating your home with care. We also pride ourselves on being an active part of the community we serve.


With Town Oil, you’re not just hiring HVAC contractors—you’re choosing a team that puts your comfort and satisfaction first, from the initial consultation through every season of service that follows. Our reputation is built on trust—and we plan to keep it that way.


Ready for a Cooler, More Comfortable Home?


If your current AC system is struggling to keep up or if you’re looking to improve energy efficiency, we’re here to help. From start to finish, Town Oil makes the air conditioning installation process easy, transparent, and worry-free.


Call us today to schedule your free consultation and estimate, and take the first step toward comfort you can count on—backed by a local team you can trust.