At Town Oil we believe that the customer comes first.
There is no greater compliment to a business built on customer satisfaction than when a customer will go out of his or her way to tell you that they appreciate what you do. We would like to take the opportunity to share our customers' experiences with you.
"Just a note to say:
"Dear Tim, Debbie, and Town Oil,
"Dear Mr. Bonin-
"Jesse and Everyone at Town Oil,
Thank you so much. You make the world a nicer place. You sure made Mom's house a better place!
Your prompt attention and care sure made a bad situation turn bright. I sure do appreciate you.
I want to thank you for a nice and professional job on new furnace.
"Dear Tim & Crew -
Thank you so much for a great job on changing us to gas. You did a wonderful job (as always.)
"Thank you for your prompt service.
"Dear Mr. Bonin:
Your employee, Jesse, came today to take care of my annual furnace cleaning and tune-up, when he finished he explained what he did and outlined the condition of my heating system, and answered a few questions regarding my chimney. Since I'm also looking for a company to take care of the central air, I had some questions which Jesse readily answered - this young man is very well informed! Thank you for sending Jesse. He has certainly put me at ease and I would not dream of calling any other company for my heating and air conditioning needs.
"It's been a pleasure doing business with you and it was great to know our oil tank was always filled up on time.
"Just a note to say thanks to John (your weekend man), Tim & Jack & the rest of Town Oil for your prompt and courteous service... Too often nowadays a well-done job goes unrecognized.
"To whom this may concern:
"Town Oil Co. is an exceptional, knowledgeable, professional, courteous company. Thank you for your service and look forward to using your company in the future.
"Hi! Just wanted to let you know the best thing we ever did is switch to your company. In past winters, we occasionally ran out of oil & froze through the night until we got a delivery. Your service people are all so courteous and a pleasure to deal with!
Jane & Rick"
My thanks to Debbie in scheduling my mom's air conditioning maintenance in a timely fashion. Also, Jeff the technician for being very conscientious in his work and very respectful, two qualities that are certainly lacking today in young adults! You have a great crew!
"Thank you so much for your excellent servicing of our home A/C unit. It was a very pleasant surprise to have such prompt (same day) service at a very reasonable price. Your technician was very courteous to my wife and took additional time to explain the operation of the system. I will recommend your company very highly to my friends and business associates! Thanks again.
"Tim & Crew -
Thanks again for installing our new central air. Fantastic job!! I am so pleased with everything! :)
P.S. I hope you don't mind me passing your name along- when I find a company with such great service & work, I like to make sure you get a glowing endorsement. As I am the manager of a local restaurant, I will be singing your praises!"
Questions? Comments? Suggestions? Email us at: firstname.lastname@example.org!